Drop-off and pick up hours are for two hours in the morning and two hours in the afternoon. Check in and check out is preferred during these hours so that set schedules can be met for other guests in daycare and play time throughout the day. Times outside of these normal lobby hours are available for an additional fee and prior notice is greatly appreciated, when possible.
A doorbell is conveniently located beside our front door for customers who wish to drop by and visit or purchase a gift from our inventory.
Check in and check out Hours: 7am-9am and 4pm-6pm Monday thru Friday
8am-10am and 2pm-4pm Saturday
3pm to 5pm Sunday
Closed for the following holidays: Easter Sunday, Independence Day, Thanksgiving, Christmas Eve, Christmas Day & New Year's Day
A full staff is available on these days and pets still receive daily care and love. These holidays are only closed to check in and check out of guests and additional costs apply. Please see billing policy for further information.
Daycare Hours: Fun begins at 9am and play time is over at 5pm.
We require that all balances are paid in full upon check out.
Invoices are calculated based on drop off times, days of stay and pick up times.
We only bill half days when applicable - if drop off is after noon (12:00pm) or if pick up is before noon (12:00pm), there is only 1/2 day billed.
Late fees apply when check in or check out occurs outside of lobby hours and prior notice is appreciated.
There is a minimum of 2 days billed for each pet when boarding.
Boarding during closed holidays will result in an additional $25 flat fee.
Daycare is billed by the day and multiple days may be purchased for a discounted rate. Days purchased do not have to be used consecutively and they will never expire.
Canines: The State of Louisiana requires that you provide documented proof of current Rabies vaccination. We also require documented proof of DHLP and Bordetella vaccinations for your pet to stay at our facility. We recommend the Canine Influenza vaccination, but do not require it for stay.
Felines: The State of Louisiana requires that you provide documented proof of current Rabies vaccination. We also require documented proof of FVRCP vaccination for your feline to stay with us.
All vaccinations must be current at least 10 days prior to stay. Out of state guests must provide contact information for home veteranarian's office along with current health record.
In addition to these vaccinations, all pets must be flea and tick free. Any pets found to have fleas will be bathed and treated at parent's expense, including any vet bill that may be required.